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TecTerm(s): Call Centers  

TecTerms Articles

Articles:
Your Call is Important to Us - The Economist v386 n8570 Mar 8 2008 Speech Recognition Comes of Age - Call Center Magazine v19 n10 Oct 2006
High Performance - Customer Relationship Management v10 n9 Sep 2006 Answering the Call - CIO v19 n16 Jun 1 2006
A Cheaper Alternative to Outsourcing - Wall Street Journal v247 n83 Apr 10 2006 MICROSOFT MAY LOOK TO 'SMART SHOPPING' - CRN n1184 Feb 20 2006
Call centers are heading for home - Network World v23 n4 Jan 30 2006 Enhancing Service and Reducing Costs with the IP-based... - Customer Inter@ction Solutions v23 n1 Jul 2004

 


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