eAgency Incorporated, founded in 2000 and based in Newport Beach, California, is a privately held company that provides customers with web-based and wireless sales force automation (SFA) and customer relationship management (CRM) systems and services. The company is known for its Nice Office (R) data management software suite, offered in the Essentials, Professional, and Corporate editions. The system allows businesses of all sizes to reduce transaction costs, improve productivity, enhance customer service operations, and increase revenue. Nice Office Essentials allows mobile users to access Microsoft (R) Outlook (R), customize contact and sales fields, and synchronize calendars, contacts, and e-mails. It automates backup processes. The program allows users to delete data on remote devices, create customized contact fields, and log contact activity. Nice Office Professional includes the features of Essentials, adding reporting, form and document access, and lead and sales tracking tools. Nice Office Corporate extends Nice Office Professional with multiple user support features. eAgency also is known for its RADAR (SM) service, which alerts parents when their children receive suspicious e-mail, instant messages, or telephone calls on their mobile devices. The system is configured through a website. eAgency partners include RIM, Palm, Verizon, Motorola, AT&T, and Microsoft (R).