FirstHand Technologies, founded in 2002 and based in Ottawa, Ontario, Canada, develops systems that extend the capabilities of enterprise IP PBXs and back-office servers. The firm's platform, which includes the FirstHand Mobile Console, FirstHand Mobile Assistant, FirstHand Enterprise Mobility Gateway, FirstHand Multimedia Conferencing Server, and FirstHand Desktop Console components, supports the delivery of unified communications services to mobile devices on Wi-Fi and cellular networks. FirstHand Mobile Console and FirstHand Mobile Assistant are client applications. FirstHand Desktop Console is a Microsoft (R) Windows (R) client program that includes Session Initiation Protocol (SIP) support features. FirstHand Technologies systems integrate fixed and mobile network communications, providing users with a single enterprise contact number. The company's platform also allows users to access unified voice mailbox, call transfer, redial, hold, call screening, shared line, corporate directory, instant messaging, conferencing, and other features. It supports roaming across Wi-Fi and cellular networks. The system allows businesses to improve productivity, archive call activity data, simplify IT device management operations, and improve customer service. It supports RIM (R), Nokia (R), and Microsoft Windows Mobile operating systems. FirstHand Technologies markets and distributes its products in alliance with IP PBX vendors. It has formed a partnership with NEC. FirstHand Technologies has raised over $7 million in funding. The firm has won recognition from 'Internet Telephony,' Pulver, and Frost & Sullivan.