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Accela (TM) Incorporated, formed with the 1999 merger of Sierra Computer Systems Incorporated, OpenData Systems, and Accela Corporation, provides government organizations with workflow automation, information tracking, and data management software systems. The firm's technology allows users to streamline work processes, increase productivity, and improve customer service operations. The open systems integrate with a variety of software and hardware platforms. Accela is known for its Web-based Accela Automation (R) application, which includes asset, landing, and pavement management modules. It also provides users with service request and public health and safety tools. The system can be expanded with integrated voice response (IVR), geographic information system (GIS), performance modeling, wireless, and other optional add-on components. Accela products are used by over 500 planning, licensing, public health, public works, emergency response, and other state and local government agencies across North America. The firm also provides clients with implementation, maintenance, and training services. The company acquired Tidemark Solutions and merged with Kiva Systems Incorporated in 2001. It acquired Sussex Business Systems' product line in 2002. Accela is based in Dublin, California.
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Information Sources, Inc.