|
Davacord Incorporated, formerly VoiceLogger Incorporated, provides businesses with telephone call recording and quality assessment systems. The firm's technology supports voice and data communications channels. A straightforward interface provides users with tracking, analysis, and monitoring tools. Davacord's open architecture products integrate with customer relationship management (CRM), contact management, and other business systems. The firm is known for its DigiVoiceXE software suite, which encompasses browser-based call information management, screen capture, data archive and search, real-time agent monitoring, user authentication, and other features. DigiVoiceXE products include PBX, T1, and Voice over Internet Protocol (VoIP) support features. A software development component streamlines integration processes. Davacord's recording servers support up to 128 channels. Davacord serves over 600 clients across the contact center, public safety, financial services, radio dispatch, government, and military sectors. The firm also provides organizations with support services. Davacord is a privately owned company. The firm is based in Enid, Oklahoma.
|
Information Sources, Inc.