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Capterra, founded in 1999, provides enterprise software buyers and sellers with an online information and application access framework. The firm's Web site, which is offered at no cost to users, guides customers through software selection processes. It also allows vendors to contact prospects. Capterra identifies customer relationship management (CRM), infrastructure, e-business, and back office software products across many vertical markets. Users can access information on business intelligence (BI), sales force automation (SFA), database management, groupware, security, e- learning, Web collaboration, accounting, product lifecycle management (PLM), and approximately 20 other product types. The online resource also includes articles, company contact lists, and links to partner Web sites.
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