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Tealeaf (TM) Technology Incorporated, spun off from SAP in 1999 and based in San Francisco, California, is an independent, privately held company that develops online self-service application management systems. The firm is known for its Tealeaf CX (TM) products, which are built on patented technology that captures, inspects, and replays online consumers' interactions with web applications. The company offers customers the Tealeaf cxImpact (TM) business impact analysis reporting, Tealeaf cxView (TM) business performance analysis, Tealeaf cxReveal (TM) customer relationship management (CRM), Tealeaf cxVerify (TM) records archive and retrieval, and Tealeaf cxConnect (TM) multichannel customers data analysis applications. Tealeaf products capture session transaction data in real time. The applications allow companies to resolve application issues, resolve customer support calls quickly, manage online transaction disputes, and increase conversion rates. The firm's systems have been deployed by 300 organizations across the financial services, travel, manufacturing, telecommunications, retail, pharmaceuticals, transportation, and government sectors. TeaLeaf Technology investors include Matrix Partners, Foundation Capital, J.P. Morgan Chase Ventures, SAP AG, and Bay Partners. Tealeaf Technology was founded by Robert Wenig. The company has won recognition from 'eWEEK Magazine.'
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