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Pegasystems Incorporated, founded in 1983 and based in Cambridge, Massachusetts, provides organizations across the financial services, health care, and insurance sectors with rules-based business process management (BPM) products. The company serves many of the largest credit card issuers, banks, and insurers in North America. The firm's technology automates transaction and information processing. Pegasystems is known for its SmartBPM Suite (TM), which supports BPM design, simulation, testing, and deployment operations. The firm's PegaBANKING Solutions package, designed for retail and wholesale banking institutions, integrates distributed databases. It allows banks to streamline customer service, exception management, loan, and other operations. The PegaCARD (R) Solutions package provides card issuers with fraud detection and collection tools. PegaHEALTH (TM) allows insurers to automate sales, claims, and customer service processing. The PegaRULES (R) business rules engine and development programs provides organizations with process flow definition, modeling, analysis, and management features. Pegasystems is listed on NASDAQ under the PEGA symbol. The firm maintains additional offices in North America and Europe. Pegasystems was founded by Alan Trefler.
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