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TeleVox Software Incorporated is a Mobile, Alabama-based company that develops, markets, and supports expandable suites of software/hardware telephony products designed to automate and heighten patient communications within the medical industry. A privately held company, TeleVox has been in business since 1991 and was voted one of Mobile, Alabama's 'Future 30 Businesses' by the Mobile Area Chamber of Commerce. Its products include HouseCalls (TM), HouseCalls Lite (TM), LabCalls (TM), and Vox On-Hold (TM). In addition, the firm offers solutions for survey research, Web hosting, and outbound messaging. With its doctor-to-patient communication systems installed in more than 3,500 facilities nationwide and in Canada and Australia, TeleVox is poised to advance as an international company. HouseCalls, released in 1994, is an outbound calling system that delivers important information to patients in the familiar voice(s) of the doctor. LabCalls is an inbound system that answers the phone for a practice. At TeleVox Software, significant engineering resources have been used to create a large, reusable library of object-oriented Windows code. This library streamlines the development process for new products significantly. It also allows for more seamless telephony integration with other health care management systems.
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