Keynote (R) Systems Incorporated, founded in 1995 and based in San Mateo, California, provides e-commerce businesses with Web performance measurement and management services. The firm's technology and services allow over 2,300 corporations to monitor, benchmark, test, and optimize their business systems. The company serves organizations across the telecommunications, pharmaceuticals, retail, computer technology, Internet services, financial services, distribution, media, automotive, and government sectors. Keynote Systems technology employs 1,600 computers and mobile devices, deployed across 114 locations worldwide, in measuring Web site, broadband service, and mobile communications service performance. Assessments provide businesses with consumer perspective metrics, with approximately 160,000 end users participating in Web site tests. Reports are accessed through a Web portal. The company also provides clients with customized e-mail alerts. The firm's Customer Experience Management (CEM) platform supports Web site optimization, branding, customer acquisition, and product development operations. The company also provides clients with service level management services. Keynote Systems has formed partnerships with IBM Global Services, EDS, Hewlett-Packard, IBM-Tivoli, and Segue Software. The firm has acquired Velogic, Red Alert, On Device, NetMechanic, Hudson Williams, Watchfire's GomezPro division, and seven other companies. The acquisitions have allowed the firm to provide clients with Web site monitoring, load testing, wireless performance management, content testing, streaming performance measurement, network diagnostics, and other services. Keynote Systems went public in 1999. It is listed on NASDAQ under the KEYN symbol.