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There is a growing amount of content that must be addressed and handled by information technology (IT) professionals, and it comes from an ever-increasing number of sources. There are new requirements for capturing and classifying live content as well, which come from litigation, regulation, and governance demands. According to T.M. Ravi, president and chief executive officer of Mimosa Systems, the increase in content comes from blogs, wikis, web meetings, VoIP, collaboration systems, e-mail, and instant messaging. It is causing 'chaos' in enterprises, he says. A critical problem involves not just storage but the fragmented nature of the content, which is held in various repositories. This results in higher storage and access expenses. Additionally, there are growing security, legal, and compliance issues to contend with. E-mail management (EMM) has changed from relatively simple archiving of messages to become a compliance and records solution. Such demands on IT managers have caused them to rely on content management companies like Mimosa Systems. This company offers a suite that captures and archive live content. Mimosa has grown rapidly to 130 workers in just two years. The firm has also added about 100 new customers in the last year, has a 56,000-seat installation at Affiliated Computer Services (ACS), and numbers Sears and AAA among its customers. There are both hosted and in-house versions of EMM systems available from vendors.
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