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Article

Title: Knowledge Management 2.0

Author: Spanbauer, Scott Article Type: Product Analysis
Source: CIO, v20 n5 p29(4) Publication Date: Dec 1, 2006
  ISSN: 0894-9301
URL of Publication: http://www.cio.com

The new wave of knowledge management (KM) software promises to bring corporate information back into the office as applications become more lightweight, smaller and less expensive. In the past, KM applications failed to capture the interest of business users and IT administrators because of the complicated steps needed to implement them. New KM tools take from Web 2.0 ideas such as blogs and file sharing. KM tools from iUpload, Tacit Software and Koral, for instance, makes it easier for users to tackle specific KM problems without having to implement additional steps. The applications can be deployed as easily as a server and without need for server space or tech support. In Northwestern Mutual, for instance, corporate blogging replaced the ineffective email system of disseminating information. Corporate blogging brought information to anyone who needed it. Northwestern Mutual used Customer Conversation System from iUpload as this tool provides web-based blogging as well as content management, security, workflow and regulatory compliance capabilities. Procter and Gamble decided to use Tacits Illumio as it struggled to find an effective expertise finding KM application. Illumio acts as a broker accepting and sending out information. Another KM application is Koral, a web-based tool specifically designed to solve document management issues.

Companies:
Koral Inc

Products:
Koral

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