In a comparison of data center outsourcing vendors, testers found that the size of the outsourcer mattered less than expected. While testers were concerned that a vendor the size of EDS would be likely to ignore a small firm, the vendor's response to a hypothetical RFI provided assurance that the firm would value the business of smaller companies. Globix provided a frank discussion of its previous bankruptcy problems, and testers appreciate the vendor's candor but resolved to perform further due diligence before any long-term relationship would be developed. The response of Infosys was less than expected by testers. Infosys described itself as a large and organized firm, but did not provide much detail in its response, which caused testers to doubt its ability to perform well. EDS, Globix, and Savvis all offer good network throughput guarantees. EDS and Savvis provided 100 percent guarantees for network throughput, while EDS offered 2 Mbps throughput. Savvis offered 1 Mbps throughput rates with incremental charges for faster bursts, and Globix offered 120 ms RTT (round-up time) on its backbone. Savvis and EDS included high-availability servers in their proposals. EDS guaranteed 100 percent up-time, while Savvis offered 99.9 percent up-time, a difference that represents over eight hours of downtime per year. EDS service was the most expensive, both for one-time and recurring fees. EDS quoted a 36-month price, while Globix quoted for 24 months, and Savvis broke its prices down by one, two, and three years.