Several products are available to ease the burden of Microsoft Exchange Server administration. Email Control 5.0.2 from DYS Analytics is easy to use and provides clear reporting tools. These tools offer considerable insight into the details of Exchange, but the product does not offer diagnostic information or alerts. Generally, it is solid, offering a basic tool set for monitoring the performance of Exchange and its relatively inexpensive for organizations with 3,000 to 5,000 users. Microsoft's Management Pack for MOM 2005 is available for free downloading, but requires MOM 2005. This product is well integrated with Windows, Active Directory, and Exchange, and it provides good monitoring with excellent predefined tools for creating alerts. It also has a knowledge base that is useful for troubleshooting, but somewhat difficult to install and use. Spotlight on Exchange 5.2.0 from Quest Software is good for monitoring, managing, and diagnosing large networks of Exchange servers. It is complicated to install, but offers topological mapping features that are useful. It can also be well integrated with other Quest products to provide a wide range of utilities for Exchange administrators. Zenprise 1.0.3 from Zenprise does one thing very well. It examines Exchange servers, finds problems, and recommends solutions that will really fix them. The product can proactively find potential problems before they become bigger.