Salesforce.com's Salesforce.com Summer 05, the most recent update to the Salesforce.com service, gets excellent marks, especially for customization and reporting, which are excellent. Salesforce.com Summer 05 eases the construction and deployment of custom applications and adds various enhancements to usability and data management. There are more options for companies that want to use Salesforce for more than sales management and customer support because more tools are provided for building custom applications. Forecasting of sales and data management is also easier. Testing demonstrates that the improvements will help Salesforce.com keep a lead in flexibility and ease of use that makes it one of the prime choices for companies seeking an application for sales management and support. Salesforce.com Summer 05 is priced at the high end of the market for the long term, when compared with licensed, on-premises applications. Salesforce is the sales management application and Supportforce is for customer support, and also included are Customforce and Multiforce. Sforce is also provided and includes tools for managing data exchange between Salesforce and other enterprise applications. Navigation and data management for end users are improved, and also included is a new data migration application called Salesforce Deloader for migration of comma-delimited-value data into the application.