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ZENworks Suite 7.0 from Novell Inc. is an agile management platform despite its gigantic size. This bundle of desktop, server, and handheld management tools improves system imaging, software and hardware inventory, automated management capabilities and remote control. Novell has cleverly brought together several best-in-show tools that have proven their reliability in real-world situations. Modules include desktop, patch, and Linux management; handheld, data, and server management; and software packaging, with an asset management module available separately. ZENworks competitors include LANDesk and Altiris, but those require comparatively chatty agents that have proven difficult to maintain on end-user systems. ZENworks is a comprehensive cross-platform system, fully integrating inventory asset management tools acquired before the release date. More reports and Web-based console capabilities sweeten the offering. ZENworks runs best when Windows systems have Novell Client for Windows installed; the 4.91 release of Client should soothe the troubled brows of information technology managers who demand remote control, superlative reporting, and backups in a centralized console.
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