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Article

Title: Talisma widens its knowledge base

Author: Caton, Michael Article Type: Product Analysis
Source: eWeek, v22 n28 p43(1) Publication Date: Jul 18, 2005
  ISSN: 1530-6283
  Illustrations: Screen Layouts
URL of Publication: http://www.eweek.com

KnowledgeBase.net 5.0 Enterprise Edition from Talisma Corp. has capabilities beyond the knowledge management its name implies. This is a carefully designed system managing content workflow as well as containing self-directed knowledge and search tools. Aspects of this upgrade include its ability to manage documents and search remote databases, though this latter is an add-on. There is a range of tools to create, upload, and organize content through encouraging users to help themselves. Content can take the form of frequently-asked questions, articles, glossaries, and file managers. There are some shortcomings, especially with browser support. KnowledgeBase.net operates with Windows 2000 or Windows Server 3002 and Internet Information Services; Internet Explorer is the only available search engine. The 5.0 version has a notification engine penetrating the linear workflow model to keep documents moving by e-mail. KnowledgeBase.net permits editing multiple versions of documents displayed in parallel, enabling revisions to take place while retaining the original work. The Ad Manager module allows placement, tracking, and reporting for promotions and advertisements. Other modules available separately broaden system capabilities for integrating information from other systems or creating promotions.

Special Features: Screen Layouts

Companies:
Talisma Corp

Products:
KnowledgeBase.net Enterprise Edition

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