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Dashboards, customized browser-based graphical interfaces, are becoming increasingly popular business intelligence tools. A dashboard display can include gauges, spreadsheets, alerts, charts, and tables with real-time data, and most can have single items expanded to a more detailed view. As recently as 2000, most dashboard users were CEOs and information technology managers; dashboard versions available then were usually a static display of a firm's key performance indicators, but this has changed. Over half those responding to a recent Computerworld survey rated dashboards as the most important business software tool. Key to this popularity is a dashboard's ability to locate in-depth data on any displayed topic, providing a stronger level of accountability. No longer relying on periodic spreadsheets produced by accounting departments, managers can now have greater control over departmental finances. The chief drawback of spreadsheets is their cell-by-cell structure; if a user changes a workbook number, this does not update the other workbooks or linked sheets. Dashboards derive all their information from different financial databases and link it into a single source through analytical processing technology, making the information more reliable. Another advantage of dashboards is executive user ability to either have all company displays locked into a particular format, or permit employees to customize the display. Dashboard providers include NetSuite, OutlookSoft, Blackbaud, and Solver Inc.
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