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Article

Title: Defect-Tracking Tools: Price Vs. Performance

Author: Rubinstein, David Article Type: Product Analysis
Source: SD Times, v96 p29(2) Publication Date: Feb 15, 2004
  ISSN: 1528-1965
URL of Publication: http://www.sdtimes.com

Development managers would like broader software-defect tracking tools because individual point tracking tools are becoming less adequate. While good tools exist that meet developers' requirements, they are often expensive and require significant training time. Many companies are still relying on information recorded in spreadsheets. Great-West Healthcare was using Softwise's PR-Tracker, but is switching to SCM Labs' Quartet because PR-Tracker does not support version control and Quartet does. Bugzilla, an open source defect tracker, is undergoing some improvements to keep it simple and make it more modular. Open Link Financial, which uses Tech Excel's DevTrack, thinks developers should use a dashboard approach that gives each person customized and relevant information. DevTrack can work with other project and defect management tools like Microsoft Visual SourceSafe and IBM's Rational ClearCase. Bundling solutions like this might force smaller companies to develop in-house tools, however, because of budgetary constraints. A good trend is the addition of more process-driven controls. However, the static code analyzers that are part of many of these packages are not very useful.

Companies:
SCM Labs Inc Softwise Co
TechExcel Inc

Products:
DevTrack PR-Tracker
Quartet

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